"Since implementing WebEx, we have increased staff morale in those teams where frequent business travel used to be the norm. WebEx’s technology has freed these teams from being slaves to road, rail and plane giving our employees a choice of when they travel and more control over their time."

Tammie Crockford, Project Manager, Group Development, Aviva

"WebEx has allowed us to remove time and geographic barriers. We no longer consider ourselves a distributed organisation. It’s given us the ability to meet face to face more frequently.”

MaryEm Musser, Assistant Director, Center for Professional Development

"I'm not a technical person and many of our clients as well as the investment team are not technical people. WebEx just works, for us and for the client."

Trish Carroll, Manager of Marketing and Client Communications, Small Cap Team, Brown Advisory

"With our WebEx events, even the smallest credit unions now have the resources to take advantage of essential educational programmes, especially those that address financial regulatory issues."

Linda Price-Landis, Chapter Manager and Training Consultant

 

"In a typical week, about 75-80% of our 250 employees visit our Workspace.They use it as both a work resource – accessing documents and other files – and a way to learn what’s happening around the bank. And employees are now learning to use the ‘Favourites’ and ‘My Links’ features, which allow them to use the system as their own personal portal, storing links to other frequently-accessed websites."

Cheryl French, Corporate Communications Manager, Danversbank

"One of our [WebEx] online presentations focused on what FACTS did for one college in Texas. From the 12 Texas schools that attended the presentation, we closed four new contracts. That one presentation resulted in a 30% close rate for us."

Randy Bretz, Senior VP of Marketing and Communications

"WebEx has really helped us achieve a critical mass of productivity gains. We can offer more educational opportunities. We can provide effective remote support.We can communicate with prospective clients in more ways than ever before."

Jackie Myers, Marketing and Education Coordinator

“When we conducted our first virtual class back in 1999, we were able to realise a ROI of £20,000 over the cost of a live training. This year, we increased that amount to £350,000 return on just one of our programmes.”

Keith Resseau, Manager of Learning Technology, Fidelity Information Services

"WebEx is immediately available to anyone with Internet access. There's nothing to install. And there's virtually no learning curve or training required to join a meeting. It's extremely intuitive. We're a big believer in WebEx and its Web-based meeting capabilities because we've seen it accelerate our sales cycle."

Dan Welbaum, Sr. VP, Sales and Marketing, Fiserv

"WebEx dramatically increased our communications efficiency and effectiveness and has allowed us to improve communications with our customers, market our services to potential clients and collaborate with our colleagues. We are dedicated to offering state-of-the-art communications services and teaming with WebEx is an integral part of fulfilling this commitment. The WebEx communications network has met and exceeded the stringent security and broad functionality requirements of the financial services industry."

Dan Easley, President, Fugent

"We needed a way to train people very quickly in an environment where we could share applications and we wanted to eliminate the need to travel. WebEx is so user-friendly, our trainers are extremely confident from the moment they begin teaching, and our students are so thrilled with WebEx, they tell us that they're absolutely delighted after using it."

Luba Mitchell, Multimedia Instructional Designer, Full Spectrum Lending

Mary Pat Lambert, Senior Trainer

"Using WebEx Sales Center, customers now see exactly how our finance programmes work. The online meetings are just as interactive and comprehensive as our face-to-face calls."

Jason Barrio, IT Director, Instant Capital Funding Group

"Because it provides us with real-time access to our users' desktops, we can resolve support issues in minutes. WebEx is now mission-critical to the success of our business. Since we have installed it, we haven't looked back. We just can't imagine how we worked without it."

Mike Raybone, Head of Operations, Mortgage Brain

"We developed a cost-to-benefit analysis when we first deployed WebEx that showed we were saving £3,500 in cost per trained employee per year – that comes to over 12 million pounds a year we saved."

Sandra Morris, Vice President, Learning and Employee Development,
GMAC Commercial Mortgage Corporation

"We developed a cost-to-benefit analysis when we first deployed WebEx that showed we were saving $3,500 in cost per trained employee per year – that comes to over 12 million pounds a year we saved."

Sandra Morris, Vice President, Learning and Employee Development,
GMAC Commercial Mortgage Corporation

"We have increased platinum membership in our website from 15 to over 300 members since we implemented WebEx Event Center. That’s a revenue stream of nearly a million pounds a year that we didn’t have before, and that doesn’t include non-members that pay on a per-show basis."

David Johnson, Manager, Business Development, Lending Solutions

"It’s hard to explain how powerful WebEx is for a company with limited resources. It makes it possible for us to be in multiple places at once."

Evan Thomas, VP and Technology Officer

"There’s no question that using this kind of technologically advanced solution emphasises both to our partners and to our competitors that we’re an industry leader."

Albert Brinkman, Director of Equity Derivatives Marketing

"WebEx increased our reach while eliminating the need to travel to
each branch individually. This saved us a tremendous amount of
time and money, and we completed training of our 1800 associates
within a six-week period.”

Laurie Sola, National Development Manager

"WebEx helps our customers view many trainings and presentations when they’re available. No more three-day trainings away from their offices. Delivering information in smaller doses and at the customer’s convenience improves retention of the material."

Michelle J. Brennan, Professional Development Consultant, Securian Advisor Services

"WebEx has provided a invaluable support mechanism for sales, training and support. Our sales team can now show potential clients the true power of our award winning online services by actually walking them through the screens online, quickly and easily. Online training for new products has been created using WebEx and we keep those sessions recorded online to allow customers to refer back to them at their leisure. Our support teams can now see what our users see on their desktops to allow the quickest possible resolution to any problems. WebEx has allowed us to save time and money across the business and best of all supports our proposition as a true online business."

Matt Roblin, Infrastructure Support Manager, Selestia

"WebEx enables us to provide personalised customer services without having to worry about where our clients or their employees are located."

David L. Snyder, Executive Vice President of Sales and Marketing

"By using an appropriate WebEx product, TIAA-CREF Institute has been able to further leverage our cutting-edge research and educational programmes by reaching a wider audience than in the past. The use of WebEx technology has provided the Institute with another medium to conveniently communicate with our client audiences, in a manner they greatly appreciate and enjoy. Our successful partnership with WebEx has allowed us to reach key audiences more effectively and efficiently than was previously possible."

Anne Ollen, TIAA-CREF Institute Director of Education

"Since using WebEx, our call center reports that it receives fewer questions
about the basics. This means we’re explaining the plans and addressing
customer questions much more effectively than ever before."

Vincent McCormick, Corporate Benefits Vendor Manager