"We've been using WebEx for years in all of our locations. We average 4,000 meetings per month, which is approximately 200 meetings per day. Many of those meetings would have required travel. WebEx goes through firewalls, has SSL security and lots of useful features. WebEx has become the defacto standard and has increased our productivity."

Rich Nielsen, Sr. IT Engineer, Agilent Technologies

"WebEx is as easy as making a phone call, but much more efficient in that you are able to add the visual dimension!"

Jean-Francois Petrignani, Intranet/internet project e-business manager, Air Liquide

"We’re very aware that we need to provide free information to our prospects and customers to keep them engaged with us. Making our recorded WebEx sessions available on demand is just another way to keep them coming back to our website and looking to us as the industry experts—which is exactly what we want."

David Marinac, President, American Built Containment Systems

"Because WebEx allows us to train large numbers of dealers effectively, we’ve accelerated our time-to-market at a rate that our competitors can’t match."

Mitch Bardwell, Director and Assistant General Manager, Sales Training Division, Imaging Systems Group

"We chose WebEx because of its simplicity; there is no need for any installation and all you need is an Internet browser and connection. We were particularly impressed by the ease of use and functionality of the service."

Juergen Rath, Manager IT Support, CHT R. Beitlich

"WebEx Meeting Center has transformed our joint design reviews into highly productive sessions by enabling both engineers and customers to view and discuss the designs in real-time."

Dan Kirkling, Director of Automotive and Industrial Applications Support

"The flexibility of online meetings was clearly shown, with IT departments using them for planning and project collaboration, sales teams for pre-sales qualification and increasing customer contact and finally in management teams for meetings held with participants in different countries and departments."

Marcel Mertens, Manager Corporate eBusiness

"With WebEx, we are cutting travel expenses, we are saving valuable time and we have a much shorter response time to problems. WebEx has not only clearly improved our sales and support programmes but also the communication with our customers, colleagues and partners."

Andrea Numrich, Central Buying Department, Hottinger Baldwin Messtechnik

"With WebEx, our remote services have become much more efficient and much faster. We are now resolving 80 percent of service incidents without having to go to the customer – that’s 20 percent more than prior to WebEx."

Tom Oelsner, Overall Project Manager of Heidelberg Remote Service, Heidelberger Druckmaschinen AG

"This industry is driven by support. If a truck stops, the customer doesn’t make a living which has huge financial consequences right through the business network. By using WebEx’s Support Center we now have a level of flexibility and responsiveness that we didn’t have before, meaning better service to our customers and dealers."

Jason Casley, product support manager, electronic vehicle systems, Iveco

"Travel reduction alone made WebEx services necessary. The additional side benefits including re-use of information and improved cycle times are gravy."

Ronald E. Auble, Technology Manager, Kodak

"With WebEx Training Center, we were able to expand our training reach while reducing our training delivery costs. Not only are we able to deliver more training, more often to our globally distributed sales force, but we're also able to effectively reach our 350 plus channel partners. In addition, we've reduced our sales training delivery costs by 96%."

Richard Ratz, Mindspeed Sales Training Manager

"Unlike other solutions we looked at, WebEx could be implemented from one day to the next and we could roll it out without the need to install a server or incur any major expenses."

Emmanuel Bulard, IT Project Manager, Domaine Entreprise Etendue, PSA Peugeot Citroën

"Participating schools required a solution that was readily available and did not require signifi cant investment in IT infrastructure. WebEx provided the ideal solution based on our key criteria."

Paul Bray, REA National Project Manager

"Using WebEx, we trained 350 dealers in the first month. Now it costs approximately $0.75 per person to deliver training."

Darryl Draper, National Customer Relations and Loyalty Training Manager

"The right solution for us had to have the potential to become as ubiquitous as the telephone. The dollars that are saved from not traveling can be reinvested in other areas of the business. This turns out to be a very smart win-win solution."

Marshall Woolard, Virtual Teams Program Manager, Texas Instruments

"WebEx integration with Salesforce.com provides a closed-loop solution that ties every sales activity to revenue. We’ve gained maximum insight into our sales processes so we can analyze what works and create better sales forecasts."

Toni Pattison, Inside Sales Supervisor

"For the requirement of having to meet “face to face” with our customers we’d be lucky to visit 20 customers in a week, and only if they were fairly close to each other. Using WebEx, we can meet with 50 or 60 in a week."

Daniel C. Entac, Managing Director at TradeLink Technologies