Support instant messaging in your enterprise while maintaining the security and control you need. Instant access to chat, voice, video, and web collaboration will keep your users happy while carrier-grade connectivity, multi-level security, and full administrative control will satisfy your IT requirements. Plus the AIM® federation agreements give your users business instant messaging with over 70 million IM users.

Maintain a professional image for your company by using professional domain names as IM screen names. Users can quickly find, add, and sort individual contacts or entire groups. Outlook integration ensures that contact information and appointment schedules are visible from the WebEx AIM Pro client.

Add and update user information in batch mode, use Active Directory synchronization to streamline screen name and password administration. Manage groups by creating unlimited domains and subdomains—even for external groups. Enforce corporate policies by restricting communication between groups and allowing selective access to features like file transfer.

Comprehensive end-to-end encryption, user authentication, and configurable content and URL filters give you the most comprehensive security available, suitable for business IM. See how IM affects your network and view comprehensive reporting on all IM activity, including VoIP, video, and desktop sharing.

WebEx Connect authenticates every user. Control usage for individuals and groups—inside and outside your company—or your entire organization. Maintain a uniform, professional image for your organization by assigning screen names based on email addresses. Comprehensive end-to-end encryption, user authentication, and policy management give you the most comprehensive security available, to safeguard intercompany business communications.  

WebEx AIM Pro Business Edition is the only on-demand enterprise IM solution with seamless integration to WebEx online collaboration solutions and centralized administration for enterprise-level control. You can launch any WebEx application from the WebEx AIM Pro client.

Chat instantly with anyone in your contact list or look up a colleague in the directory. Review a business card to get office or mobile phone numbers.

Add contacts directly from Microsoft Outlook or an AIM buddy list. View, add, and cancel appointments booked in your Outlook calendar—from within WebEx Connect.

Use a portfolio of communication tools that include encrypted one-to-one or group IM, video, and audio conferences. See who’s online and available with integrated presence notification.

Demonstrate your point by easily moving from text chat to voice to an online meeting. Add new participants to your meeting with drag-and-drop, merge two chat sessions into one, and use your Outlook address book to add new contacts to your list. Get instant one-to-one desktop share, with the ability to pass control between participants’ and their desktops.

Or, use your WebEx host account to launch WebEx meetings. Add your host account information into WebEx Connect, and schedule and attend WebEx meetings without having to remember a meeting site, meeting ID, or password.

Take advantage of centralized Team Spaces to manage virtual teams and projects. Use all the communication tools available in IM sessions within any Space, including persistent chat, pc-to-pc conferences, and WebEx meetings. Each space is tabbed, so it’s easy to find files, discussions, calendar, or a bulletin board.

Get an overview of Space activity from the Personal Dashboard.
See all the activity in your world at-a-glance. Get a consolidated view of updates to any of your spaces. Populate your dashboard with application widgets that provide critical business functionality.

Eliminate back-and-forth email with Persistent Chat
Start a persistent discussion about a document or a topic, and the entire group can participate. Refer to a discussion within a Space to see exactly what was said on any given topic.

Share documents with space members—inside and outside your company.
See who owns the file, when it was created, and when it was last modified.  Attach discussion threads to documents, and eliminate back-and-forth email

Extend productivity with integrated Business Applications and Widgets.
Get more out of WebEx Connect by integrating leading applications and tools you’re your Spaces. The Business Application Library includes a variety of standard and third-party applications and widgets that include bookmarks, RSS, bulletin boards, calendars, and much more. Or write your own widgets.