Mission-Critical Reliability

Reliable and available web collaboration

With no up-front capital expenses, no servers to install, and no support staff to train, your company can be hosting online web meetings within weeks rather than months. Once your organization begins meeting on-line, those meetings will quickly become mission-critical, with revenue and productivity directly tied to employees, vendors, and contractors being able to meet online whenever they want. WebEx online collaboration services are built upon the foundation of redundant network infrastructure so unplanned outages can instantly be rolled over to new equipment, the excess capacity necessary to quickly handle peak usage, and Global Site Backup to ensure corporate security.

WebEx can expand with your business tomorrow, supporting thousands of concurrent users in large planned events or many spontaneous smaller online meetings started with just the click of a mouse.
  • Count on 99.99% up-time across the system— with our geographically dispersed data centers, built-in redundancy, and distributed network
  • Get top-notch performance no matter where you're located— with our international network of communications hubs
  • Meet seamlessly across multiple platforms— with all major versions of Windows, Linux, Solaris/Unix, and Macintosh operating systems supported, as well as the majority of browsers, including IE and Netscape
  • Hold meetings with thousands of concurrent users— as our instantly scalable architecture and 24/7 network load-balancing handles sudden peaks in usage effortlessly
  • Monitor and analyze the performance of your meetings in real-time— and review historical data with GlobalWatch
  • Utilize our flexible billing and chargeback system— We offer multiple pricing models, including concurrent ports, per-minute, and named hosts—plus the ability to chargeback departments and apply tracking codes to meetinngs

Global Site Backup

Real-time web collaboration has become mission-critical to many organizations. The WebEx Global Site Backup offers the corporate security and reliability you need in a high-value data service.

  • Don't worry about your sensitive data left on vendors' equipment— Because WebEx uses a switched architecture, data is never persistently stored. Much like a voice conversation, data is transient.
  • Never lose your meeting data— WebEx mirrors all sites, sessions, and connection information so a meeting can be instantly recreated in full.
  • Keep your meetings safe from interruption— WebEx data centers are built to recover from any interruption or outage at the modular or data center level, essentially a "zero single point of failure" design.
The dedicated MediaTone backbone synchronizes between the primary and backup sites on a daily basis, allowing you to enjoy real-time web collaboration with no worries about the security or availability of your meetings.

Download our white paper on Global Site Backup to learn more.

grey boxMission-Critical Reliability